Reviewman writes every reply from the customer’s own WhatsApp, Instagram or Messenger thread with your business. So a five-star review gets an answer about Saturday-morning whitening with Dr. Rao — not “thank you for your feedback”.

“Finally a dentist I don’t dread. Painless and quick, and they actually explained what they were doing.”
Thank you, Priya — glad the Saturday morning slot worked out. Dr. Rao mentioned you’d been putting off the whitening for a while, so it’s good to hear it was easier than expected. See you at your six-month check.
Reviewman reads the private thread your business already had with the customer. The reply is specific because the context is real.
“Finally a dentist I don’t dread. Painless and quick, and they actually explained what they were doing.”
“Thank you for your feedback! We appreciate your business and hope to see you again soon. — The Team”
Thank you, Priya — glad the Saturday morning slot worked out. Dr. Rao mentioned you’d been putting off the whitening for a while, so it’s good to hear it was easier than expected. See you at your six-month check.
Nothing invented. Every specific in the reply traces back to a message your business already sent or received.
Reviewman watches for new reviews, drafts from context, and decides what is safe to post and what should wait.
Your locations import themselves. Nothing to copy, paste or configure.
WhatsApp, Instagram and Messenger — the conversations you already have with customers.
Reviewman matches the reviewer to their thread and writes from what is actually in it.
Four and five stars post automatically after a delay you set. Anything lower waits for a human.
Connect the Google account that already manages your listings. Reviewman pulls in every location you own — one clinic or twelve — and starts watching for reviews.
Start with GoogleAfter a visit, Reviewman follows up in the channel the customer already uses — WhatsApp, Instagram DM or Messenger — and sends them to your public feedback page. Every customer gets the same message. No sorting the happy ones from the unhappy ones.
Review gating — asking how someone feels first, then sending only the happy ones to Google — is against Google’s review policy and against the FTC’s 2024 rule on consumer reviews. It is also the fastest way to have a listing suspended after years of good work.
“How was your visit?” → happy customers get the Google link, unhappy ones get a private form. Your rating looks better and your listing is one report away from suspension.
Every customer gets the same invitation and the same public feedback page. Ratings you would rather not have still arrive — and they arrive with a draft reply and a human check before anything is posted.
Every plan includes the context-aware replies, the approval rules and the review requests. Bigger plans add locations, seats and history.